{"id":1366,"date":"2023-07-25T07:28:21","date_gmt":"2023-07-25T07:28:21","guid":{"rendered":"https:\/\/solonangel.com\/?p=1366"},"modified":"2024-02-15T14:43:06","modified_gmt":"2024-02-15T14:43:06","slug":"top-100-people-in-accounting","status":"publish","type":"post","link":"https:\/\/solonangel.com\/top-100-people-in-accounting\/","title":{"rendered":"Top 100 people in Accounting"},"content":{"rendered":"\n
As part of this year\u2019s Top 100 Most Influential People survey, Accounting Today asked, \u201cWhat one thing would you recommend accountants do to prepare for the future?\u201d<\/em><\/p>\n\n\n\n The full responses of all the candidates are below.<\/em><\/p>\n\n\n\n It can be too easy to get caught up in the hectic nature of everyday work-life, but it\u2019s critical to take the time to listen to your clients, mentors and peers and to take every opportunity to learn from them along the way. Remember to stop, listen and learn.<\/p>\n\n\n\n Regardless of your profession, remember that a career is a journey, not a destination. Commit to becoming a life-long learner and place a high value on building positive relationships with a diverse group of people. As technology enables us to work from anywhere, it is easy to lose site of the value of human interaction. It\u2019s all about balance. Professionals who take advantage of the modern way of working can also learn from the more tenured professionals who can share best practices on a range of topics.<\/p>\n\n\n\n Firms need to embrace technology, not for technology\u2019s sake, but to drive progress, growth and to better serve their clients. All accountants should invest the time in tech-savvy skills so they can build upon their foundational skillset of accounting and auditing with skills that allow them to better understand the technologies being deployed by their clients as well as the impact technology is, or could have, on their clients\u2019 business models. It will also allow them to increase their ability to leverage technology and large data sets in the execution of an audit, apply critical thinking to analyze large data sets across clients and industries, and provide the ability to clearly articulate their findings. In one word: Innovate. You have to be a continuous learner throughout your career, you must embrace technology, and you need to be forward-looking and agile to succeed in today\u2019s marketplace. Don\u2019t let manual processes suck you dry. Technology is now able to do many simple tasks in accounting and, increasingly, it\u2019s able to take on increasingly complex tasks. Focus on the strategic initiatives that will differentiate you as automation and artificial intelligence continue to play a bigger role in accounting. Become technology sponges. Embrace technology and explore avenues that can positively impact what accountants do on a daily basis to help their clients \u2014 whether they are internal clients for those in industry or their firm\u2019s clients if in public accounting. Look at technology as a way to unburden the profession from those things that were uninspiring anyway, that can free up time to use our higher-level skills, knowledge and talents. Listen to a podcast on AI and transformative technologies, subscribe to newsletters such as Abundance360 to see what\u2019s at the edge of Industry 4.0, and be curious about business model transformation. For younger (new accountants) I would recommend that they go for an MBA in order to meet the challenges of the future. For established accountants, continue to learn and stay current with market dynamics and read business books every year. Aside from investing in technologies to improve efficiencies, accountants should prepare for the future by becoming consultants. Making connections with clients and providing thoughtful counsel is something that technology cannot do (yet), so it\u2019s important to become a well-rounded consultant that can provide the expertise to clients that they are looking for. To prepare for the future ,which requires great adaptability, I would recommend focusing on the development of a growth mindset versus a fixed mindset. The development of new skills and new approaches will be the key driver of future success, and a growth mindset is a critical enabling component. Invest in and cultivate a new generation of employees (read: young). Hands down, the biggest drawback to the shift in technology is the learning curve of employees who have \u201calways done it this way.\u201d By embracing change and creating a culture where digital natives are prized versus patronized, firms can fast-track that adoption by leaps & bounds. As a profession, we need to shift our mindset on technology \u2014 it\u2019s not a threat, it\u2019s an enabler. We also need to empower emerging talent who bring new skills and perspective to the profession. The average age in LeaseQuery is 29, and almost 40 percent of us are accountants. Never stop learning. Leaders are readers. Read outside of your profession, and don\u2019t be afraid to challenge the orthodoxies of your profession. And to the young accountants, I would emphasize that below the age of 40-45 are your peak innovation years, as Charles Murray documented in his stunning book, \u201cHuman Accomplishment.\u201d I like what Francis Bacon wrote in \u201cOf Youth and Age,\u201d in 1625:<\/p>\n\n\n\n \u201cYoung men are fitter to invent, than to judge; and fitter for new projects than for settled business. Men of age object too much, consult too long, adventure too little, repent too soon, and seldom drive business home to the full period, but content themselves with a mediocrity of success.\u201d CPAs must understand the changing nature of the profession as it becomes increasingly technology-oriented. Leaning harder into data analytics in all its practice areas can build the partners businesses need in the 21st century. Strategizing what comes next is vital, as technology will dominate the profession in ways we don\u2019t yet see.<\/p>\n\n\n\n Further, as the profession becomes increasingly open to traditionally marginalized populations such as women and people of color, firms would do well to focus on diversity in their own staff, not as a simple compliance exercise but as a way to deliver genuine value to their clients.<\/p>\n\n\n\n Finally, as demands for corporate responsibility grow in multiple dimensions, CPAs should be more willing to deliver hard truths to their clients regarding the impact of their practices and what they can do to improve. They need to let go of every vestige of the past. Everything we do, from hiring to training to services delivery to the client experience, has to change \u2026 rapidly. Stay informed of new technology and upgrade your technology accordingly. Learn from the next generation and prepare to pass along your practice to them. Be a lifelong learner and teacher. Be willing to get up every morning, open and willing to share something new with your colleagues or learn a new process or idea that will make you more valuable in your profession. In a profession that\u2019s evolving quickly, start to have a more critical-thinking mindset. Be curious and embrace what the future holds for the industry. Building and maintaining relationships both inside and outside of your organization will always be a valued skill. This is truly the epitome of the professional services industry no matter how progressive the future is. Focus on developing your leadership skills and both your emotional and digital quotients to be a trusted advisor to your clients. Take back control over client accounting and your client relationships. Remember that any organization is only as good as the capacity of the employees to learn and apply. Current and future certified accountants will require a robust knowledge and understanding of information technology and data analytics, particularly as applied in the attest practice space. The increased reliance on data-driven audit and attest procedures will require signers to know what happens in the \u201cblack box.\u201d Stop the fear talk that technology and AI is going to take our jobs away. Read and join a peer group for access to expertise, accountability and exponential thinking. Get outside your firm in order to think-plan-grow. Commit to life-long learning. Whether you read books, subscribe to podcasts or get outside your own four walls to participate in peer networking groups, you must continue to learn in order to remain relevant in a rapidly changing world. Change your hiring process and look to bring in team members that look and feel different than the historical hires. In the past you would check the box with an accounting degree. I don\u2019t discount that accounting degree, but instead supplement it with dual majors like those with a focus in technology, artificial intelligence, engineering, etc. It is going to take many different skillsets to service the clients of the future. Firms need to be investing in talent today. Understand the algorithms and be the gatekeepers of information. It is important that as accountants, we prepare for the pros and cons of the increased use of technology in business as well as ensure that we are keeping ourselves updated on the current issues surrounding cyber crime. Accountants are simply targets. As the criminals become smarter and more technologies are being developed, we will only become more at risk if we don\u2019t make changes to our own policies and procedures to protect ourselves and our clients from identity theft and all other areas of fraud. Get on the artificial intelligence train now The future will require an innate understanding of technology and how it can impact and change organizations. It will take courage to embrace and adapt to technological change, but it is only by embracing technology that we will be prepared to meet the future. Indeed, as more and more technology is leveraged in the execution of our responsibilities, the ways we do our work will change dramatically. Becoming more data-driven and digitally enabled means that we must develop a transformational mindset. Engaging with experts and enhancing skills through technology-relevant training are just a couple of ways to aid in this pursuit. One thing is clear: We cannot afford to rely on processes that fail to account for how demands on the profession are changing. Accountants should realize that technology is no longer an option in their profession. Tech savviness is a necessity to retain existing clients and gain Gen Z clients growing up in the gig economy. To be a successful firm in the future, accounting firms need to act like a technology firm that happens to be in accounting field, rather than an accounting firm that wants to embrace technology. Embrace the latest technology and adopt a mindset of continuous learning. Change and adaptation are not optional \u2014 they are a daily necessity! Solid English\/communication skills are a must as well! Learn from other industries that have gone through change and embrace it. We are not the first once to face this amount of disruption, so what can we learn from transportation, lodging and other industries who faced new competition unlike anything they pictured? My advice for professionals looking to grow their career in the accounting industry is to understand what clients want and what accountants do. In my opinion, clients want a confidant, someone who can help them improve their business and help them achieve their personal financial goals. To do this, they need to spend time becoming reak consultants. Bring technology front and center, at the very epicenter of their business strategy. Develop a solid strategy and a written plan for change that addresses new technology and the next generation of people entering the workforce \u2014 both at their firms and on the client side. You would be amazed by how many firms don\u2019t have any kind of formal, written plan to address this critical need. Without a doubt \u2014 embrace technology. The impacts of technology on business and government are rapid and profound. Our profession is no different. Disruption is here, and more is coming.<\/p>\n\n\n\n Cybersecurity and data in particular are the most promising areas for professional accountants to add value today.<\/p>\n\n\n\n Professional accountants can be particularly important in anticipating ransomware threats, measuring the potential costs of breaches and data theft, and setting policies for minimizing risks from breaches.<\/p>\n\n\n\n When it comes to data, accountants understand what makes information useful for decision-making. We are well-versed in core financial reporting principles of relevance, reliability, completeness, and accuracy. With a strong foundation in principles of what contributes to value, accountants can lead the way to ensure data is subject to a governance framework.<\/p>\n\n\n\n Accountants need to add value in way that we hadn\u2019t imagined 10 years ago. Whether it\u2019s in these disciplines or others, we need to embrace change and master new skills for the digital economy. Right now is the ideal time for those auditors who want to be at the forefront of their profession to learn the details of emerging technologies that will soon change their audit testing and programs \u2014 not only that, but they should also begin contributing to education and development. Because emerging technology will also eventually change requisite skills, this interdisciplinary new job description will be an opportunity for professionals to be both competent in auditing while also helping innovate the profession. My advice: Don\u2019t ever become stagnant, even if you remain in the same industry, with the same company, or in the same job. It\u2019s easy to become complacent, but because everything changes so quickly, you must be capable of reinventing yourself at least every 10 years to avoid becoming obsolete. Constantly challenging yourself helps. Learn to be a more effective business advisor. Technology will shrink the amount of routine work many accountants do today, but there will always be a need for accountants who can provide business insights to their clients and help them make sense of the immense amount of data that is available today. Work to make your knowledge and advice indispensable to your clients. It\u2019s the best way to remain relevant. Embrace technology, but use it to develop deeper and more meaningful relationships with your clients, not just to augment staff. My recommendation to auditors and accountants for the future is to embrace the fact that change is inevitable and rapid, and as such we need to be comfortable with constant re-skilling and re-inventing ourselves. Change is not comfortable but discomfort breads creativity and creativity and innovation will secure our valued role in our world. Commit to being lifelong learners and be open to diverse perspectives and thinking. One of the benefits of joining a firm like KPMG is that there are learning opportunities everywhere. Stay current on new technologies and effective ways to use data, changes in business models and the technology supporting those business models, how regulation affects the financial reporting landscape, how business and the markets are capitalizing on disruption, and so on. Continuous learning will ensure you\u2019re always adding value to your organization, teams and clients. Review the various emerging technologies and choose one to develop advanced knowledge in, and a secondary one to have a little less depth, but be conversant across all of them. I would also recommend at least two hours each work on learning new competencies. It also helps to network with AICPA and state CPA Societies, attend conferences, webcasts, and join the various communities on social media. Develop the skills and credentials that enables an accountant to provide solutions to the challenges facing entrepreneurs and business owners. Add flexibility and adaptability to your list of skillsets. Technological advancements are improving on a daily basis. As a profession, we need to embrace these changes and utilize them to take away some of the more mechanical aspects. This leaves us more time to do more analytics of the return, of the financials, to add more value to our clients. Things are changing so quickly in our world \u2014 whether business, technology, geo-political \u2014 that I think the best thing accountants and auditors can do is train themselves to be open to change. Honing critical and analytic thinking will help us all prepare for whatever the future brings. Start doing the opposite of what everyone else is doing. Mergers are adding service lines, industries, and geographic reach \u2014 creating large, homogenous firms that are rapidly commoditizing the industry. Accounting leaders need to think smaller. While the giants broaden their service offerings, I recommend going deeper with fewer, specialized services. I would recommend that accountants educate themselves to prepare for the day when the classic accountant skillset that they learned in school will be replaced by readily accessible technology. That day is almost here. This can be done by learning to offer ancillary services, including consulting and specialized offerings such as business valuation, business continuity planning, and tech stack consulting. Accountants need to make a list of skills they are strong in and hire people with the skills sets where they lack. They need to recruit and train their teams to help build the firm they want to become and not maintain the firm they have been. Accountants need to dream up their ideal firm and clients, and work each day to accomplish that dream. We all work better when we understand our \u201cwhy\u201d and know \u201cwho\u201d we are doing the work for. Learn how to have a finger on the pulse about what our customers\u2019 needs are; their needs will always be evolving based on their industry, environmental factors, current available technologies, and personal goals. Learning the skill of reading between the lines of what the customers tell us what they need, and proactively innovating to serve customers this way, is the only way to prepare for any future at any point in time. Don\u2019t try to conform to an antiquated accountant stereotype that isn\u2019t true. So many of us allow professionalism to suffocate our personality because we\u2019re trying to act like what we think an accountant should be. Except you are the accountant, so act like you. Recognize that you have expertise above and beyond your college degrees and certifications. Expertise gained through the unique perspectives each individual has because of their outside-of-work hobbies and passions can be a real asset to any firm or organization Keep pace with changes in financial reporting technology \u2014 and never stop learning. View their work differently. View projects from the perspective of outcomes for customers instead of their myopic perspective: tasks, activities and inputs. Embrace technology. Technology has changed how we do virtually everything in our lives, including accounting, and this will only increase in the future. By harnessing the power of tech innovations \u2014 whether that\u2019s working in the cloud, taking advantage of automation or using third-party apps \u2014 accountants are able to eliminate time spent on tedious tasks, like manual data entry, giving them more time to act as strategic advisors to their clients. By embracing new ways of working and the opportunities that technology provides, accountants will be able to future-proof their businesses in an impactful way. Learn more about business and all of the operational areas and potential needs, stay on top of technology, embrace the unknown instead of fighting it. Surround yourself with smart people. Read and view content from diverse perspectives, including those you disagree with. Develop skills to add value in a world in which data is increasingly available through alternative channels and in unstructured ways. With technology automating more of the routine accounting activities, accountants need to broaden their education and experience across more business functions. It\u2019s also important to note that understanding, measuring, and planning performance is moving beyond financial measures. Organizations are embracing integrated reporting \u2014 broadening their view of value creation and including more stakeholders. The most successful accounting and finance leaders are experts in both their profession and in their markets. Learn more than just accounting and tax. For us to remain relevant we need to bring more skill and knowledge to the table than we thought we needed when we got into this profession. At a minimum we need to be more tech-savvy. Stay in tune with the problems of your customers. No matter what things shift and move in the future, solving the problems of your customers will always bring value and keep you relevant. Our customers are more willing than ever to admit where they do not have knowledge\/strength and want to fill those gaps. If we can stay in touch with the problems they face, and where our value connects with those issues, the relationship will thrive. L>C2<\/sup>. Period. In a world of rapid change and increasing competition, the winners will be those who can keep their rate of learning greater than the rate of change and greater than the competition. This is true for organizations as well as individuals. Accountants need to be prepared for continuous learning to be equipped to adapt to our ever-more-rapidly changing technological and cultural environment. I think this is of particular importance for accountants because by nature, most of us like to have concrete, definitive answers; we need to accept the grey and be willing and able to find a new path through it. Immerse yourself in the increasingly complex world of the digitization of tax and indirect tax determinations. Non-compliance is not an option for businesses, and they will need experts to offer consultation and strategy to avoid steep penalties.<\/p>\n\n\n\n That change won\u2019t be easy, though. It will require accountants to both master the fundamentals of traditional accounting and learn new skills. To be successful, accountants will have to learn about the new technologies that will shape the profession \u2014 and expand their knowledge of the businesses they support so they can advise on the higher-order problems businesses now face.<\/p>\n\n\n\n It is only a matter of time before more governments around the world will catch up to their peers when it comes to calculating and collecting taxes in real-time. This shift toward continuous compliance is transforming business at every point in the supply chain. Rather than viewing these new tax compliance requirements as a burden, however, many companies are finding the increased visibility into their financial transactions worldwide grants them greater security against fraud and limits their exposure to audit risk.<\/p>\n\n\n\n Accountants who understand and practice safeguards and stay up to date on regulatory changes will be valuable assets to companies that can rest easier knowing they have a system to ease the burden of complex tax determination, digital tax reporting and e-invoicing compliance worldwide. I believe firms need to modify their overall strategy, partner roles, hiring practices, staff training and even succession activities to support the changing business model. Additionally, firms need to aggressively invest in technology to stay competitive, make their processes more efficient and provide team members with access to the information they need to properly service clients. Listen to their clients more to build client-centric organizations. Block time in your weekly calendar to plan and learn something new. Blue-sky thinking around transformation. Technology advancements that we have today, particularly around AI, can virtually redefine the finance processes and the accounting profession. This is a once-in-a-lifetime chance for accountants to define what it would be, so be a participant in it. Understand you are a business leader, agnostic of title or role. (Do that by being a listener, and be curious rather than certain. Ask questions and take in what clients and your people are sharing.) Focus on business information that your clients need to make decisions and learn to utilize the applications and tools to deliver that information to them timely and seamlessly. Be a talent magnet! … And take advantage of all the digital tools available to increase the efficiency of the compliance work and figure out how you are going to rebrand as an advisory consultant and not a bean counter. In a rapidly changing society like we have today, you have to be able to cope with upheaval and change. Try to focus on what\u2019s new and complicated, and try to understand and master the new developments. Once you have developed a clear understanding and comprehensive knowledge, you can provide leadership and assume the role of expert. For example: Tony Nitti has become one of the nation\u2019s top authorities through his mastery of and lucid articles about Section 199A. Change the model for CPE so that is actually about learning new stuff and demonstrating that knowledge. I find it absurd that attendees rate the instructors and that all attendees need to do is prove their butt was attached to a seat. They do not have to prove that they actually learned anything. That ain\u2019t education! Don\u2019t hide behind being too busy being busy not to consult and advise your clients on issues that matter. Simply stated, if you stay \u201ctoo busy being busy,\u201d your clients will find other service providers who will advise them on the things that matter. CPAs need to up-skill with new trends. For example, if you are not familiar with AI, blockchain, crypto or cyber, learn it! No matter what your role, you\u2019ll be able to contribute this knowledge to your organization. Today, organizations mandate their teams to sit through and sign off that they\u2019ve done internal training on security and privacy and\/or sexual harassment. Imagine if these organizations mandated that each person learn one new skill per year. We are in a life-long-learning profession. That being said, it\u2019s hard to learn what does not yet exist. Given the significant changes on the horizon, I think we need to do a better job of embracing change and disruption. This means taking calculated risks from time to time, and recognizing that failures along the way are not and will not be fatal. Keep learning. So much is changing in the profession, including technology, that accountants who continue to learn will always have an advantage. Adopt a new technology for your firm every year and incorporate it with all of your processes and clients before adopting the next. Learn to evolve to every changing demands of clients and technology. Constantly focus on what value you are creating for clients. How can one adequately \u201cprepare\u201d for the unknown of the future? I think by tapping into the curiosity which is innate in us as human beings. To take our firms into the future, we must not be afraid to change. The curiosity comes in where we can seek out new ways to lead firms and to break the mold using blue-ocean thinking. The accountants of the future will have to be technologists in addition to advisors. Knowing how the technology works and the impact it will have on their clients is crucial to be the indispensable advisor. I need to clarify the question. Is it young accountants or any accountant? Young accountants need to understand that while being a consultant is key, they need to invest time to understand how to build, interpret and explain basic financial statement construction. I would also advise young accountants to gain as much digital accounting experience as possible. Their future will require technological proficiency to be an accountant.<\/p>\n\n\n\n For a more mature accountant, specifically aging partners, they need to understand the profession has changed. The time and money they invested when they bought in were based on services that hold a different value today. If they want to exit at a fair price, they need to begin to teach their people how to sell and network and engage their staff in the growth process. Firm leaders claim it is because of a lack of people to do the compliance work, but the reality is they don\u2019t know how to do advisory work themselves and continue to labor on lower-realization compliance work, instead of helping clients build the value of their companies. Stay aware. As technological advances reshape the profession, CPAs need more than ever to have one eye on the big picture and the other on what’s right in front of them: the specific, day-to-day steps they can take now to position themselves for future success. Get comfortable with the unknown and using their expertise and trusted business advisor relationships with clients to help prepare for the future. This requires focusing on the relationship with their team members and clients to collaborate and develop solutions that will be the competitive differentiator. Get as comfortable as possible with cloud-software and technology. Embrace technology. Abandon the belief that whatever worked in the past will work in the future. To prepare for the future, accountants need to be willing to flex and adapt rapidly to technological advances. You don\u2019t have to know how to code, run .SQL queries, or design an API, but you should probably know enough about technology to understand its importance in modern tax compliance. Whether you serve a global manufacturer, national retailer or online business, tax compliance is growing more and more complicated every day. The rules and regulations shift frequently. Knowing the fundamentals of tax compliance will help accountants do their jobs better in a global, connected world. Like many industries, true leadership skills are generally absent from the profession. Accountants should not only focus on the technical skills of the profession, but also develop relationship skills that can be used to coach teams and position themselves as trusted leaders. Those leaders will soon be mentors to others that will develop and bring the necessary change that will be identified in future years. We must now move past the concept of \u201cthought leadership\u201d and graduate to clear vision, change management and support leadership ideas that are new to the industry. Go beyond the numbers and learn to think critically and communicate effectively. Preparing for the future doesn\u2019t happen all at once, so take the first step in incorporating new technology solutions into your firm\u2019s workflow. The pace of that change will only continue to accelerate, and the firms that take action now will be better positioned to manage continuous change and pursue growth. Investments made today will pay off tomorrow with advanced capabilities such as AI and predictive analytics to provide clients with even more data-driven support and services. Accountants do not respond well to big changes, so I would recommend they start with one improvement at a time and work their way to automated technology. Beyond reading everything and staying apprised of the changes, the easiest and most accessible first step for everyone is with process; accountants need processes documented that do not rely on paper. I would never underestimate the value of keeping an open mind. The accounting profession looks drastically different from when I started working; the way in which people work, technology and regulatory environments are constantly moving. Approaching change with an open mind will help all generations work together cohesively and learn from each other. Develop a strategic plan, starting with completing a TOWS Matrix (threats, opportunities, weaknesses, strengths). It is essential to recognize and accept the accelerated pace of change taking place in the profession. It\u2019s not an exaggeration to say that the future is arriving faster and more unpredictably today than ever before. It\u2019s the new normal, and it represents untold opportunities for accounting professionals.<\/p>\n\n\n\n Accountants should make a commitment to gaining a baseline understanding of new technologies that will have the greatest impact on the profession, from cloud-based apps utilized in client accounting services, to blockchain and the ramifications for AI in the tax world. Only then can professionals truly begin to envision and plan for their place within this next phase of growth in the profession. Take the next step on the cloud\/platform\/automation\/advanced technology journey \u2026 your competitors are. You can either let the changes in the profession lead you, or you can determine your destiny and lead your direction. I ask that you be open to exploration! Create time in your schedule for exploring new technologies, business practices, and marketing strategies. Invest in yourself and your business. You are so busy helping other businesses succeed, and you need to schedule in some of that time for yourself and your firm. How can you automate? How can you streamline processes? How can you adopt new technologies that will make you and your clients\u2019 lives better? How can you grow deeper in your services and your offerings with your current client base versus working tirelessly to obtain additional clients?<\/p>\n\n\n\n If you don\u2019t allow yourself time to dream about your own firm and future, it will take you longer to pivot, grow and create a path that brings you both joy and the success. Embrace technology and adopt a nimble mindset. The skillsets and competencies that bring you success today will need to be continually re-evaluated and updated. Be aware of the changing business and social environment. Expand your circle of acquaintances, knowledge and inquisitiveness, read more \u2014 fiction and nonfiction books and all sorts of magazines, attend trade shows, look at the magazine racks in airports and book stores to spot nascent trends, and look for changes, i.e., differences, wherever and whenever you are doing whatever you normally do. Embrace technology for both security and automation. If we can minimize compliance time while being able to provide more value-added services for our clients or owners, we will all win. At the same time, protecting client information is imperative. The No. 1 thing you can do to prepare is to understand the factors that might shape the future, and decide how you will adapt. The two biggest factors I see are:<\/p>\n\n\n\n 1. Compliance automation through artificial intelligence.<\/p>\n\n\n\n 2. Changing expectations clients have for highly skilled professional service delivery.<\/p>\n\n\n\n Change doesn\u2019t happen overnight, but it also doesn\u2019t happen without intention. Ask yourself how you\u2019d like to operate in this \u201cfuture\u201d we\u2019re all talking about. Then, tackle this problem the same way you\u2019d coach your clients to tackle any problem. Chunk it into smaller pieces and start working on each.<\/p>\n\n\n\n QuickBooks has great tools to help you leverage automation to optimize the way you keep books clean and accurate, if I may say so myself. Hundreds of thousands of accountants have chosen to start there. Broaden their perspective on the role they play in helping clients succeed by developing holistic business acumen and consulting skills that enable them to facilitate collaborative conversations with clients to solve their key issues. As cheesy as it sounds \u2026 Find your passion. Find the niche or the industry or the work that makes you super-excited to get out of bed. Because knowledge simply isn\u2019t enough anymore. Credibility isn\u2019t enough to win and retain the best clients \u2014 they are really looking for trusted advisors who live, breathe and think their industry all day. And it\u2019s hard to fake it. Encourage your young people \u2014 staff, seniors, etc. \u2014 to do the same. The earlier in a career that someone can find their \u201cthing,\u201d the more likely they are to pursue business that excites them which leads to retention as well. What I would recommend accountants do to prepare for the future would be to develop their IT skill sets. The world is becoming virtual. Millennials and Gen Z people are all digital natives. Gen X and Y must be able to communicate in the language, style and culture of their future clients and that will be digital. Accountants must perfect their soft skills. They must learn how to communicate with successors to their existing clients. Additionally, I\u2019d suggest to my baby boomers they must learn how to retire gracefully and still remain relevant. Always be looking for the intersection of what you are good at, what you love to do and how you can solve a problem\/fill a need\/help the world. This intersection is the sweet spot where you can do what you love, make a sustainable living and a positive contribution to the world. Never stop making that evaluation. Study the field of customer experience. In the past, I would have said that accountants should embrace technology, but I\u2019ve learned since then that technology is but a means to an end. The end, at least as far as public accounting is concerned, should be an improved customer experience. Historically the customer experience of CPA firms is pretty terrible, so any accountant who learns how to create a good one will likely be successful. Go back to school and take a data science for accounting or data analytics for accounting class. It\u2019s a whole new exciting way to solve real-world business problems. One can find a professional to do \u201cthe math.\u201d But until you do the math at least once, it\u2019s hard to understand the power or application of data. It\u2019s now a requirement for most accounting degree programs. I would highly recommend accountants hire, contract, or partner with a tech-savvy individual or firm. Trying to learn a new field such as software development, API integrations, machine learning, or robotic process automation sounds great in theory but is unrealistic in practice. To think accountants will have not only the time to keep up with current demands of their profession but also simultaneously learn a new subject matter and then have the time to build, implement and\/or deploy that software in their firm is highly unlikely. In contrast, firms that I have seen implement new software and technology most successfully and achieve the greatest results, have all had assistance from a tech-savvy employee, partner or consultant. I believe personal development is essential in the areas of leadership and critical thinking. I believe accounting education and professional training has numerous gaps in these two learning areas, as they will be essential to support the automation and technology advancements happening right now. Adoption of technology and cyber security Embrace change and not to be fearful. \u201cBeing comfortable with being uncomfortable\u201d \u2014 we have a wonderful opportunity!!! Recognize that you need to do only the work that technology cannot do. Use your hands less and less to process the work and more and more to create communications that deliver the impact of your expertise and insights to the benefit of your clients. Be great with words too, not just with numbers. Recognize that you have the powers not just to \u201creport\u201d but also to transform your clients\u2019 businesses and hence, the lives of people.\u201d Accountants need to focus. They must be diligent within their practice niche, to know and be ready to implement the latest trends, technology and changes impacting their clients and services lines. At the same time, they must leverage outside relationships with other firms to provide the best client service. There are two things. First, the automation of everything. Millennials never use paper and expect to be able to do business on every device. Second, getting their clients to understand the business cycle so they are prepared for recessions when they occur and to capitalize on them when they end. We own a blog that is read by 80 percent of millennial CPAs every month, so we spend a lot of time with young CPAs. If I had one wish for them it would be to invest in their own skills around selling, managing people, and being on teams. There is so much career opportunity for CPAs who have these skills. The one thing I recommend accountants do to prepare for the future is to be aware of what is happening in the profession and act upon macro trends like technology and upskilling. Read industry publications, attend progressive conferences, and add your voice to the discussions through committees and events. Develop interpersonal and presentation skills. The professionals who can communicate complicated ideas and lead teams are the ones who will continue to succeed and best adapt to change like technology advancements. We are living in extraordinary times where technology is revolutionizing the profession. Increasingly, technology will render traditional compliance-focused activities more automated, more commoditized and less valuable. I would advise accountants to look at and listen to their clients, evaluate the skills and expertise they can bring to those clients, and begin to pivot from compliance-focused activities to planning and advisory activities. The CPA\u2019s role as the trusted advisor has more value today than ever before, and that will only keep growing as the profession evolves. Those are the jobs that robots can never replace. Accountants need to plan for how technological innovation will change the profession and the financial reporting environment, and how the profession can be proactive in responding to those changes. Gain new competencies and applied knowledge of newer technologies like blockchain, artificial intelligence, robotic process automation, advanced analytics, data science, and data visualizations so that they are equipped to compete in an increasingly complex market with significant non-CPA competition eroding the profession\u2019s market share and market permission. Firms need to make a choice: Will your firm adapt to the changes coming down the road or should you hitch your wagon to a firm better equipped for the future? In simple terms, you should be moving from dependence on compliance-based services to consulting and advisory services. Failure to do this could lead to a less lucrative future for your firm. In our industry, we\u2019ve been hearing a lot about advisory and how firms should get out of compliance. However, I don\u2019t see it as one over the other because the reality is, the need for compliance services isn\u2019t going anywhere \u2014 it\u2019s the foundation of any firm.<\/p>\n\n\n\n To prepare for the future, I think practices should embrace the cloud and get their compliance online. By doing so, they\u2019ll have more free time, become more efficient, and be able to connect with clients more regularly. Technology is making online compliance easier than ever and that\u2019s really exciting. Now, tasks that previously may have taken several hours per week can now be completed in a fraction of that time. Focus on creating a client experience that improves their clients\u2019 lives. Recognize that you are creating a firm, not a job. Firms have rules and processes that they should follow. The client is not the one in control, the owner of the company is.<\/p>\n\n\n\n The biggest piece of education that is never taught is how to have confidence in yourself, your processes, your pricing and your business. Confidence above all else is what I help people and firms find. My recommendation is to stop focusing on the billable hours and become focused specifically on client goals, objectives and what matters most to clients. Once the CPA has identified what is important to the clients, CPAs can design their services to revolve around their clients’ priorities. Once they master this, they can become fully planning-intensive versus transactional. First, understand that interpersonal and communication skills will always be more important than technical skills in determining career advancement and success, regardless if it\u2019s in public accounting or other businesses. Caveat: Do not misinterpret this statement as meaning that technical and technology skills are unimportant. People must develop technical skills in the CPA firm world because they are more like ante to get into the game.<\/p>\n\n\n\n Second, become as proficient as possible with all the new areas of technology like Blockchain, data analytics, machine learning and other areas that I am not smart enough to name. In my mentoring of accounting majors at universities, I am seeing many of them double-majoring in accounting and data analytics. The world will be their oyster for these students. Get yourself and others comfortable with change. The ability to navigate change and uncertainty, while helping others to do the same and drive results \u2014 will be the difference between whether or not businesses survive. Embrace change \u2014 that involves adopting a learning mindset to commit yourself to perpetually developing new skills and creating better ways to serve and anticipate your clients\u2019 needs. Success is dependent upon adding value. That\u2019s true whether you are talking about nations, corporations, firms, or individual professionals. Find an area or specialization that you passionately enjoy and work to become the best in the world at it. You\u2019ll create great value for your clients and have fun doing it.
\u2014 Karen Abramson, CEO, Wolters Kluwer, Tax & Accounting Global Division<\/strong><\/p>\n\n\n\n
\u2014 Lara Abrash, Chairman and CEO, Deloitte & Touche LLP<\/strong><\/p>\n\n\n\n
\u2014 Joe Adams, Managing Partner and CEO, RSM US<\/strong><\/p>\n\n\n\n
\u2014Chen Amit, CEO, Tipalti<\/strong><\/p>\n\n\n\n
\u2014 Alan Anderson, President and founder, Accountability Plus<\/strong><\/p>\n\n\n\n
\u2014 Solon Angel, Founder, MindBridge AI<\/strong><\/p>\n\n\n\n
\u2014 August Aquila, CEO, Aquila Global Advisors<\/strong><\/p>\n\n\n\n
\u2014 Tony Argiz, CEO and Chairman, MBAF<\/strong><\/p>\n\n\n\n
\u2014 Erik Asgeirsson, President and CEO, CPA.com<\/strong><\/p>\n\n\n\n
\u2014 Kim Austin, Business Development Manager, Intuit<\/strong><\/p>\n\n\n\n
\u2014 George Azih, Founder and CEO, LeaseQuery LLC<\/strong><\/p>\n\n\n\n
\u2014 Ron Baker, Founder, VeraSage Institute<\/strong><\/p>\n\n\n\n
\u2014 Joanne Barry, Executive Director and CEO, New York State Society of CPAs<\/strong><\/p>\n\n\n\n
\u2014 Tom Barry, Managing Partner, Green Hasson Janks<\/strong><\/p>\n\n\n\n
\u2014David Bergstein, Digital Evangelist, Intuit and BergsteinCPA<\/strong><\/p>\n\n\n\n
\u2014 Michael Bernard, Chief Tax Officer \u2014 Transaction Tax, Vertex Inc.<\/strong><\/p>\n\n\n\n
\u2014 Wayne Berson, CEO, BDO USA<\/strong><\/p>\n\n\n\n
\u2014 Chandra Bhansali, CEO and Co-Founder, AccountantsWorld<\/strong><\/p>\n\n\n\n
\u2014 Sharada Bhansali, President and Co-Founder, AccountantsWorld<\/strong><\/p>\n\n\n\n
\u2014 Ken Bishop, President and CEO, NASBA<\/strong><\/p>\n\n\n\n
\u2014 Jason Blumer, CEO, Blumer CPAs and Thriveal CPA Network<\/strong><\/p>\n\n\n\n
\u2014 L. Gary Boomer, Visionary & Strategist, Boomer Consulting Inc.<\/strong><\/p>\n\n\n\n
\u2014 Jim Boomer, CEO, Boomer Consulting Inc.<\/strong><\/p>\n\n\n\n
\u2014 Jim Bourke, Managing Director of Advisory Services, WithumSmith+Brown<\/strong><\/p>\n\n\n\n
\u2014Jennifer Briggs, President and CEO, Indiana Society of CPAs<\/strong><\/p>\n\n\n\n
\u2014 Dawn Brolin, EVP of Business Development and Compliance, Powerful Accounting powered by Out of the Box Technology<\/strong><\/p>\n\n\n\n
\u2014 Paul Caron, Dean, Pepperdine University School of Law<\/strong><\/p>\n\n\n\n
\u2014 Richard Chambers, President and CEO, Institute of Internal Auditors<\/strong><\/p>\n\n\n\n
\u2014 Shehan Chandrasekera, Head of Tax Strategy, CoinTracker<\/strong><\/p>\n\n\n\n
\u2014 David Cieslak, EVP and Chief Cloud Officer, RKL eSolutions<\/strong><\/p>\n\n\n\n
\u2014 Lauren Clemmer, Executive Director, Association for Accounting Marketing<\/strong><\/p>\n\n\n\n
Our industry, unfortunately, provides information on a company\u2019s performance (i.e., financial statements and tax returns) too many months after the fact, instead of in real time, when it could be utilized to improve the business. The nature of the accounting industry\u2019s traditional reporting system puts most businesses at a disadvantage, especially for small and midsized, privately owned businesses. By learning a client\u2019s industry and the ins and outs of their business, you can begin to offer valuable, timely advice on how to best meet their business and personal financial goals.
\u2014 Joel Cooperman, CEO, Citrin Cooperman & Co.<\/strong><\/p>\n\n\n\n
\u2014 Gale Crosley, President, Crosley+Co.<\/strong><\/p>\n\n\n\n
\u2014 Kevin Cumley, Director \u2014 Sage Intacct Accountants Program, Sage Intacct<\/strong><\/p>\n\n\n\n
\u2014 Kevin Dancey, CEO, IFAC<\/strong><\/p>\n\n\n\n
\u2014 Avani Desai, President, Schellman & Co.<\/strong><\/p>\n\n\n\n
\u2014Ted Dickman, CEO and Governing Board Chair, BKD CPAs & Advisors<\/strong><\/p>\n\n\n\n
\u2014 Sarah Dobek, President and Founder, Inovautus Consulting<\/strong><\/p>\n\n\n\n
\u2014 Bob Dohrer, Chief Auditor, AICPA<\/strong><\/p>\n\n\n\n
\u2014 Lynne Doughtie, Chairman and CEO, KMPG<\/strong><\/p>\n\n\n\n
\u2014 Kimberly Ellison-Taylor, Executive Director \u2014 Finance Thought Leadership, Oracle, Cloud Business Group<\/strong><\/p>\n\n\n\n
\u2014 Domenick Esposito, CEO, Esposito CEO2CEO, LLC<\/strong><\/p>\n\n\n\n
\u2014 Kim Fantaci, President, CPA Firm Management Association<\/strong><\/p>\n\n\n\n
\u2014 Neil Fishman. President, NCCPAP<\/strong><\/p>\n\n\n\n
\u2014 Cindy Fornelli, Immediate Past Executive Director, Center for Audit Quality<\/strong><\/p>\n\n\n\n
\u2014 Lee Frederiksen, Managing Partner, Hinge<\/strong><\/p>\n\n\n\n
\u2014 Esther Friedberg Karp, President and CEO, EFK CompuBooks Inc.<\/strong><\/p>\n\n\n\n
\u2014 Arthur Garcia, President and COO, ATAX<\/strong><\/p>\n\n\n\n
\u2014 Hector Garcia, CEO, Quick Bookkeeping & Accounting<\/strong><\/p>\n\n\n\n
\u2014 John Garrett, comedian, consultant and \u201cRecovering Accountant\u201d<\/strong><\/p>\n\n\n\n
\u2014 Russell Golden, Chairman, FASB<\/strong><\/p>\n\n\n\n
\u2014 Michelle Golden River, President, Fore<\/strong><\/p>\n\n\n\n
\u2014 Sasan Goodarzi, CEO, Intuit<\/strong><\/p>\n\n\n\n
\u2014 Angie Grissom, President, The Rainmaker Companies<\/strong><\/p>\n\n\n\n
\u2014 Thomas Groskopf, Technical Director, AICPA Center for Plain English Accounting<\/strong><\/p>\n\n\n\n
\u2014 Jeffrey Hales, Chairman, Sustainability Accounting Standards Board<\/strong><\/p>\n\n\n\n
\u2014 Aaron Harris, CTO, Sage<\/strong><\/p>\n\n\n\n
\u2014 Roger Harris, President and COO, Padgett Business Services<\/strong><\/p>\n\n\n\n
\u2014 William Hill, Product Manager, Tax Professionals Advisory, Thomson Reuters<\/strong><\/p>\n\n\n\n
\u2014 Tom Hood, CEO, Maryland Association of CPAs and Business Learning Institute<\/strong><\/p>\n\n\n\n
\u2014 Laurie Lambert Hopkins. Partner, UHY<\/strong><\/p>\n\n\n\n
\u2014 Andy Hovancik, President and CEO, Sovos<\/strong><\/p>\n\n\n\n
\u2014 Charles Hylan, Shareholder, The Growth Partnership<\/strong><\/p>\n\n\n\n
\u2014 Kacee Johnson, Strategic Advisor, CPA.com<\/strong><\/p>\n\n\n\n
\u2014 Randy Johnston CEO and founder \/ EVP, Network Management Group, Inc. \/ K2 Enterprises<\/strong><\/p>\n\n\n\n
\u2014 Anant Kale, Co-Founder and CEO, AppZen<\/strong><\/p>\n\n\n\n
\u2014 Mari-Anne Kehler, Chief Marketing & Strategy Officer, Green Hasson Janks<\/strong><\/p>\n\n\n\n
\u2014 Roman Kepczyk, Director of Firm Technology Strategy, Right Networks<\/strong><\/p>\n\n\n\n
\u2014 Rita Keller, President and CEO, Keller Advisors<\/strong><\/p>\n\n\n\n
\u2014 Sidney Kess, Senior Consultant, Citrin Cooperman<\/strong><\/p>\n\n\n\n
\u2014 Ed Kless, Senior Director, Partner Development and Strategy, Sage<\/strong><\/p>\n\n\n\n
\u2014 Allan Koltin, CEO, Koltin Consulting Group<\/strong><\/p>\n\n\n\n
\u2014 Mark Koziel, EVP of Firm Services, Association of International Certified Professional Accountants<\/strong><\/p>\n\n\n\n
\u2014 Art Kuesel, President, Kuesel Consulting<\/strong><\/p>\n\n\n\n
\u2014 Ren\u00e9 Lacerte, CEO and Founder, Bill.com<\/strong><\/p>\n\n\n\n
\u2014 Michael Law, Director of Tax Solutions, XY Planning Network<\/strong><\/p>\n\n\n\n
\u2014 David Leary, Co-Host, Cloud Accounting Podcast<\/strong><\/p>\n\n\n\n
\u2014 Jen Lemanski, Senior Manager of Practice Growth, PKF Texas<\/strong><\/p>\n\n\n\n
\u2014 Bob Lewis, President, The Visionary Group<\/strong><\/p>\n\n\n\n
\u2014 Julie Bell Lindsay, Executive Director, Center for Audit Quality<\/strong><\/p>\n\n\n\n
\u2014 Tamera Loerzel, Partner, ConvergenceCoaching, LLC<\/strong><\/p>\n\n\n\n
\u2014 Michael Ly, CEO, Reconciled<\/strong><\/p>\n\n\n\n
\u2014 Taylor Macdonald, Senior VP, Channel, Sage Intacct<\/strong><\/p>\n\n\n\n
\u2014 Janice Maiman, EVP \u2014 PR, Communications and Content, Association of International Certified Professional Accountants<\/strong><\/p>\n\n\n\n
\u2014 Chuck Maniace, Vice President of Regulatory Analysis & Design, Sovos<\/strong><\/p>\n\n\n\n
\u2014 R. Sean Manning, CEO, Founder, Payroll Vault<\/strong><\/p>\n\n\n\n
\u2014 Harold Martin, Partner-in-Charge, Valuation and Forensic Services, Keiter<\/strong><\/p>\n\n\n\n
\u2014 Jason Marx, CEO, Tax & Accounting North America, Wolters Kluwer<\/strong><\/p>\n\n\n\n
\u2014 Liz Mason, Founder and CEO, High Rock Accounting<\/strong><\/p>\n\n\n\n
\u2014 William Mayer, Partner, RitzHolman CPAs<\/strong><\/p>\n\n\n\n
\u2014 Chuck McCabe, CEO, The Income Tax School & Peoples Income Tax<\/strong><\/p>\n\n\n\n
\u2014 Scott McFarlane, Co-founder & CEO, Avalara<\/strong><\/p>\n\n\n\n
\u2014 Jim McGinnis, EVP and General Manager, Professional Segment, Tax & Accounting North America, Wolters Kluwer<\/strong><\/p>\n\n\n\n
\u2014 Misty Megia, Global Head of ProAdvisor Program and Education, Intuit<\/strong><\/p>\n\n\n\n
\u2014 Barry Melancon, President and CEO, American Institute of CPAs; CEO, Association of International Certified Professional Accountants.<\/strong><\/p>\n\n\n\n
\u2014 Ed Mendlowitz, Partner, WithumSmith+Brown<\/strong><\/p>\n\n\n\n
\u2014 Mark Mirsky, Managing Director, ROI Business Services<\/strong><\/p>\n\n\n\n
\u2014 Ariege Misherghi, Leader, Accountant Segment at Intuit, Intuit<\/strong><\/p>\n\n\n\n
\u2014 D. Scott Moore, Shareholder and EVP, The Rainmaker Companies<\/strong><\/p>\n\n\n\n
\u2014 Adelaide Ness, EVP, The Rainmaker Companies<\/strong><\/p>\n\n\n\n
\u2014 Jay Nisberg, President, Jay Nisberg & Associates<\/strong><\/p>\n\n\n\n
\u2014 Carol Spindler O\u2019Hara, Consumer Products Industry Leader; Partner in Charge, North Bay, BPM LLP<\/strong><\/p>\n\n\n\n
\u2014 Blake Oliver, Co-Host, Cloud Accounting Podcast<\/strong><\/p>\n\n\n\n
\u2014 Jody Padar, CEO and Principal, New Vision CPA Group<\/strong><\/p>\n\n\n\n
\u2014 Enrico Palmerino, CEO, Botkeeper<\/strong><\/p>\n\n\n\n
\u2014 Erik Parrish, Fractional CFO Services Practice Leader, Kernutt Stokes LLP<\/strong><\/p>\n\n\n\n
\u2014 Nicholas Pasquarosa, Founder and CEO, Bookkeeper360<\/strong><\/p>\n\n\n\n
\u2014 Anant Patel, Partner and Head of Advisory Services, Green Hasson Janks<\/strong><\/p>\n\n\n\n
And to do so, it is critically important for accountants to not only leverage technological advances but also to deeply understand the core human needs and wants that drive the behaviors and practices of their clients and prospects. That will help you \u201cconnect the dots\u201d for your clients to provide customized, relevant, timely and impactful advice and guidance to your clients.
\u2014 Hitendra Patil, Director of Practice Development, AccountantsWorld<\/strong><\/p>\n\n\n\n
\u2014 Carl Peterson, Vice President of Small Firm Interests \u2014 Firm Services, AICPA<\/strong><\/p>\n\n\n\n
\u2014 Scott Peterson, Vice President of U.S. Tax Policy and Government Relations, Avalara Inc.<\/strong><\/p>\n\n\n\n
\u2014 Jeff Phillips, CEO, Accountingfly<\/strong><\/p>\n\n\n\n
\u2014 Elizabeth Pittelkow Kittner, Head of Finance, International Legal Technology Association<\/strong><\/p>\n\n\n\n
\u2014 Amy Pitter, President and CEO, Massachusetts Society of CPAs<\/strong><\/p>\n\n\n\n
\u2014 Terri Polley, Immediate Past President and CEO, Financial Accounting Foundation<\/strong><\/p>\n\n\n\n
\u2014 Anthony Pugliese, CEO, California Society of CPAs<\/strong><\/p>\n\n\n\n
\u2014 Terry Putney, CEO, Transition Advisors<\/strong><\/p>\n\n\n\n
\u2014 Ben Richmond, U.S. country manager, Xero<\/strong><\/p>\n\n\n\n
\u2014 Darren Root, CEO, Rootworks<\/strong><\/p>\n\n\n\n
\u2014 Richard Roppa-Roberts, The ProAdvisor Advisor, Quasar Cowboy<\/strong><\/p>\n\n\n\n
\u2014 Louie Rosalez, President, HK Financial Services<\/strong><\/p>\n\n\n\n
\u2014 Marc Rosenberg, President, The Rosenberg Associates<\/strong><\/p>\n\n\n\n
\u2014 Clar Rosso, EVP, Engagement and Learning Innovation, Association of International Certified Professional Accountants<\/strong><\/p>\n\n\n\n
\u2014 Charlotte Rushton, President, Tax & Accounting Professionals, Thomson Reuters<\/strong><\/p>\n\n\n\n
\u2014 G. Brint Ryan, Chairman and CEO, Ryan, LLC<\/strong><\/p>\n\n\n\n